Our Services









CALL 988

A Better Way provides domestic violence and sexual assault services to Blackford, Delaware, Fayette, Henry, Jay, Randolph, Union, and Wayne Counties.


This program is funded in part by the City of Muncie’s Community Development Block Grant thru HUD.

A Better Way began so that people who were not safe in their own homes could find safety in another place.

Safe shelter is provided 24/7 to survivors of domestic violence / sexual assault and their children, for up to 45 days, during which they will set and work toward goals leading toward more peaceful lives. The shelter can accommodate up to 25 individuals.

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Essential Transportation

Provided for residential clients as needed to achieve goals related to:

  • Counseling
  • Court / Legal
  • Financial
  • Housing
  • Medical
  • Work
  • School

Case Management

Individualized case management is provided. The family development matrix is used for assessment and goal setting.

Domestic Violence + Sexual Assault Education

Various forms of educational resources are utilized for survivors of domestic violence or sexual assault. Through the use of support groups, one-on-one counseling, and continued discussion on topics such as parenting, child abuse, power & control, types of abuse, rape, consent, self-esteem etc., our staff strive to provide the knowledge and support necessary to empower those who have experienced violence. This is accomplished by the adversity approach used in our domestic violence and professional educational programs. Education is also provided to churches, civic centers, and schools in order to build bridges and develop stronger support systems within the community.

Financial Independence Education

Made possible by Allstate Foundation Purple Purse and Indiana Coalition Against Domestic Violence

Allstate Foundation Purple Purse is aimed at creating long-term safety and security for survivors through financial empowerment. As a part of the FISCAL project A Better Way is working with Allstate to provide further education and resources to our clients. Through this program, we communicate with our clients about financial abuse and their future financial decisions and work closely with them on their small obtainable goals to get to a better place.

Information + Referral

Information is provided on community resources such as transitional housing, employment opportunities, food stamps, TANF, and WIC. We also provide community resources through FindHelp.org.


Made possible by Indiana Criminal Justice Institute & Indiana Coalition to End Sexual Assault

A Better Way’s rape crisis center is open 24/7 to survivors of rape or sexual assault seeking services. We provide confidential on-site crisis counseling, safety planning, information & referral, emotional support, protective order assistance, legal advocacy, and sexual assault education.


A Better Way is a participating member of the Delaware County Sexual Assault Response Team. Our advocates respond to cases of sexual assault at the hospital and provide support to survivors through the entire process, including the forensic medical exam and follow-up.

Legal Resources

Our advocates provide essential sexual assault resources to survivors, including accompaniment to court, assistance with protective orders, legal rights education, and overall guidance throughout the legal process.

Emotional Support

Individual Support: Professional counselors are available to provide compassionate trauma-informed care; emotional and behavioral services include assessment, individual counseling, and referral to higher levels of integrated care as needed.


Support groups are provided twice per week at secure locations.  Survivors in different phases of the healing process provide support to one another with respectful discussion in a comfortable environment.

Our support groups meet every Monday evenings and on Wednesday afternoons for Parenting Group, except on holidays. Groups are facilitated by a victim advocate and/or a sexual assault counselor.

Our group facilitators will lead discussions on topics related to domestic violence, sexual assault and rape, life skills development, support systems, and empowerment, to both help survivors heal and to prevent future abuse.  Domestic violence and sexual assault education will be provided on subjects such as characteristics of abusers, safety planning, red flags and self-awareness.

A small meal is also provided for group members.


In partnership with the 988 Suicide & Crisis Lifeline and the Division of Mental Health and Addiction and accredited by The International Council for Helplines.

Crisis Support Line: 765-288-HELP (Available 24/7)

If you or somebody you know is experiencing domestic violence, sexual assault, thoughts of suicide, depression, loneliness, addictions, or if you just need someone to talk to…call us.

988 Suicide & Crisis Lifeline (Available 24/7)

In cooperation with the 988 Suicide & Crisis Lifeline, A Better Way provides 24/7 regional hotline support for persons feeling suicidal or in any type of crisis in Indiana.

Staff are trained and certified in safeTALK and/or ASIST – Applied Suicide Intervention Skills Training


988 Suicide & Crisis Lifeline


A Better Way provides various children’s programs for families seeking our services.

Child Assessments

Every child, ages 5 and up, is assessed on family history, relationships, as well as medical and safety needs.

Children’s Group

A Better Way provides a children’s group during adult support group hours, which includes age-appropriate activities to help children and youth to understand their home situations and show them positive options in life.

Family Fun Night

In addition, Family Fun Night is hosted on every Friday evening for families who reside in shelter. Activities include arts & crafts, movie nights, character building activities, and much more!

Parenting Classes

Offered on Tuesday afternoons to strengthen family support and to provide the tools necessary to facilitate healthy development.


Passage Way is a transitional housing project that will allow survivors of domestic violence and their children, after staying at a Better Way, to have safe, adequate housing for a period of time long enough to find security, stability and peace in their lives.

At Passage Way, we intend to provide support to residents, but not to carry the whole load. There will be expectations of participation in programs that will lead them to success and self-sufficiency. Their children will participate in programs as well.

While there, residents will gain home-making, decision-making, budgeting and other skills that will ready them to succeed on their own following their exit from the program. Their children will have received guidance on how to better manage their emotions and to peacefully resolve conflict. They will gain social skills and in turn improve academically, due to a reduction of the turmoil in their lives.

Those dedicated to making positive change in their lives and willing to work for it will have a great opportunity for success.


A Better Way provides Community Awareness Presentations to philanthropic groups, church groups, schools and other service providers upon request.

Topics for presentations:

  • Domestic Violence 101
  • Primary Prevention
  • Teen Dating Violence
  • Sexual Assault
  • Suicide
  • Bullying
  • Healthy Relationships
  • Body Safety


Telecare, supported by LifeStream Services, is a service through which A Better Way makes daily calls to older, disabled, or homebound adultsWe offer a friendly voice to help brighten our clients’ days, as well as comfort in knowing that someone is checking in on them. Telecare provides comfort and joy not only to those being called, but also to their loved ones, knowing that someone is checking in each day. Our Crisis Support Line is accredited by The International Council for Helplines


  • Daily at scheduled times
  • Between 8 a.m. and 5 p.m.
  • Every Day
  • On holidays too!
  • Medication reminders
  • …or just to chat!

Peace of Mind

If there is no contact made on the phone at the scheduled call time, our staff will….

  • Call back every 15 minutes for the next hour
  • Call emergency contacts
  • Send a contact to check on the client