Employment Opportunities
OPEN POSITIONS | Muncie, IN
Crisis Specialist
The Crisis Specialist will assist in carrying out the mission and goals of the National Suicide Prevention Lifeline program and A Better Way Services, Inc., by providing high quality on the phone emotional support, intervention, information, and resources to all contacts. Crisis Specialists will receive training related to active listening skills, suicide prevention practices, and utilization of agency resources to match callers with needed information.
Hours Preferred: Evenings, Nights and Weekends
Crisis Chat & Text Specialist
Seeking full-time and part-time positions for the Crisis Chat & Text Specialist, who will respond to incoming suicide chats/texts and provide support and referrals as needed.
Weekends 12pm-8pm Needed
Weekdays and Weekends 8pm-4am
Degree work in human service or related field preferred. Comparable experience in suicide prevention and crisis intervention will be taken into consideration.
Crisis Chat & Text Shift Lead
Seeking part-time positions for the Crisis Chat & Text Shift Lead, who will oversee and help train Chat and Text Specialists during their designated shift.
Part-time (Weekends Only) 8pm-4am (16-20 hours per week)
Bachelor’s degree in human services or related field preferred. Comparable experience in suicide prevention and crisis intervention will be taken into consideration.
Crisis Chat & Text Shift Supervisor
Seeking part-time positions for the Crisis Chat & Text Shift Supervisor, who will supervise all shift leads and specialists, ensuring quality control for their designated shift and assist in any reporting and training.
Part-time (Weekends Only) 8pm-4am (16-20 hours per week)
Bachelor’s degree in human services or related field required. Master’s degree preferred. Comparable experience in suicide prevention and crisis intervention will be taken into consideration. Previous supervisory experience preferred.
Diversity, Equity & Inclusion
A Better Way is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.
The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and achievements as well.
We embrace and encourage our employees’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.