OPEN POSITIONS

Counselor (Richmond)
(NEW)

The Counselor will provide direct crisis intervention and support, including but not limited to group and individual therapy and educational sessions with adults and children. This role may work some evening and weekend hours as needed.

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Sexual Assault Victim Advocate (Richmond)
(NEW)

The Sexual Assault Victim Advocate will be responsible for the direct crisis intervention and administration of support services to survivors of sexual assault, dating violence or stalking, who have been referred through the criminal justice system, hospital, or shelter system. This role will require weekends, evenings and on-call rotation.

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Scheduling Coordinator (Muncie)
(NEW)

The Scheduling Coordinator is responsible for developing, maintaining, and managing staffing schedules for a 24-hour, 7-day-a-week 988 Crisis Center serving individuals experiencing mental health, substance use, and suicidal crises. This position ensures appropriate staffing coverage across all shifts while balancing service demands, contractual requirements, employee availability, and operational needs.

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Crisis Specialist (Muncie)
(NEW)

The Crisis Specialist will answer incoming Suicide & Crisis Lifeline calls, chats and texts using guidelines, and compassionately and professionally provide an average of five services to each caller:

Assess caller needs
Provide supportive advocacy
Provide crisis intervention as needed
Offer information and appropriate referrals to community services using warm handoffs when possible
Assist with safety planning and brainstorming available options

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Caseworker (Muncie)
(NEW)

The Caseworker provides crisis intervention and support services to victims of domestic violence and sexual assault, answers incoming crisis calls, and assists in conducting intervention, casework, and transportation for clients within the service areas of A Better Way.

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Night Case Manager (Muncie)
(NEW)

The Night Case Manager will be responsible for providing support services to the victims and secondary victims of domestic violence and sexual assault during night hours at A Better Way’s residential shelter facility.

Children’s Caseworker (Muncie)
(NEW)

The Children’s Caseworker assists the Children’s Case Manager in development and provision of children’s services to families who are clients of A Better Way Services.

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If you have general inquiries about employment opportunities with us, we encourage you to click the “Apply Now” button to explore our current job openings and learn more about our company. We’re here to provide you with the information you need to take the next step in your career journey.